FAQ

Who is jewelry By Lady M?

Jewelry By Lady M has produced costume designed, fine jewelry since 2007.

Jewelry is made from white, yellow, rose, and black gold and each uniquely decorated with certified diamonds and gemstones stones. Fine selection of Jewelry, Certified diamonds, White gold, Yellow gold, Engagement ring, Wedding band, Custom design, Watches, and jewelry repair.For more detailed information please visit our About us section in this site.

Do you make custom jewelry?

We have a big selection of specially made jewelry including one of kind items that may satisfy your taste, but we do not take orders to make custom jewelry.

What kind of payments do you accept?

You may pay for your order with a Visa, Master Card, Discover or American Express card. We also accept cash; PayPal, personal checks, money orders, cashier's checks, certified bank checks, or wire transfers. For your convenience, we offer a line of credit for in-store purchases only through reputable financing companies. For more information please visit one of our stores or call toll free (949) 357-4945.

Do you have a layaway plan?

Yes. We offer a six month 25% down layaway program. If no payment is received after 90 days your layaway is canceled and any payments received will be returned to you as a store credit, which you can use at any of our stores. For more information please visit one of our stores or call toll free (949) 357-4945.

Do you ship orders outside the United States?

No

How do you ship orders?

Your order will be shipped to you fully insured via UPS.  We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order. For all available products shipping domestically, the arrival date is 5-7 business days from the receipt of payment.

What is your refund policy?

Can I purchase gift certificates from Jewelry by Lady M?

Yes. Jewelry By Lady M offers gift certificates and Gift Cards at all our store locations and by phone.